Takeda
Feb 2021 – Now
Incubator Expert
As an Incubator Expert and Digital Advisory Board Member at Takeda, I established the innovation processes and practiced digital projects managing. My key responsibilities included identifying business impact, evaluating tech vendors, and coaching agile way of working to help the company grow and remain competitive.
- Consulting: Conducted research and interviews with healthcare providers and patients to identify emerging trends, technologies, and business needs, integrated cutting-edge solutions into the company’s strategic framework.
- Ideation: Organized design thinking workshops and hackathons to generate ideas, and published these ideas to scout over 200 external partnerships to expand the company’s innovation network. I also evaluated technical startups to match ideas.
- Project Management: Applied agile methodologies to manage and successfully deliver 12 PoC projects, 5 of them are AI products.
- Product Development: I worked with cross-functional teams to manage the development of new products from concept to launch, including product design, UX and UI prototyping, and testing.
Netease Games
Jun 2018 – Apl 2020
UX Manager
Designed three game platforms, including the Oddish Developer Console for developers, Seadra for the operating team, and the Oddish Client for players, establishing an ecosystem for game business cooperation and expanding into the Chinese market.
- Research: I learned from competitor products and learn user needs. Communicated with the development team to create high-efficiency features and workflows such as game depot managements.
- Project Management: I led the team to use agile tools for task tracking and product delivery. Coached the whole team to use backlog to prioritize their tasks.
- Mentorship: I hired designers, built up the product design team, and mentored them to understand the product strategy. Managed team with design language systems.
- Design: I used design thinking throughout the entire design process, making hi-fi prototypes with interaction design, UI design, transition motions, and content writing.
Sanofi
Apl 2020 – Jan 2021
UX/UI Manager
Lead pharma digital team to use design thinking + agile method. Ensure that the company’s digital products and services were user-friendly and met the needs of patients, healthcare providers, and other stakeholders.
- Consulting: I gathered user feedback and conducted user research by interviewing 30 users to understand their needs and pain points, and to identify opportunities for improvement.
- Project management: I worked in an agile way with product owners, developers, and other stakeholders to ensure that design and development efforts were aligned with business goals and users needs.
- design hackathon activities: I organized and managed 3 design hackathons from start to finish, selected 8 facilitators as a team to coach participants, keeping user-centered processes, and ensuring that 19 design wireframes achieve users’ needs in 72 hours.
- UX-UI design: I developed wireframes, user flows, and interactive prototypes to test and validate designs before they were implemented, such as new WeChat official accounts and mini-programs. Additionally, I defined and promoted Sanofi China’s design language system.
IBM
Jul 2012 – Apl 2018
Managing Consultant
As a user experience solution consultant with 6 years of experience, I have delivered end-to-end digital solutions for various industries such as banking, telecom, manufacturing, and internet. My expertise in project management, design thinking, and user research has helped me to effectively collaborate with clients and stakeholders to deliver successful digital solutions.
- Consulting: Provided consultancy services to enhance user experience in areas like brand marketing and business management. Conducted market research and stakeholder workshops to rapidly prototype and define project requirements.
- Project management: Managed 5 different functions teams and collaborating with clients to deliver qualified products on time and within budget. Leading junior team members to develop creative products.
- User experience design: Designing and customizing hardware and software products such as games, speech control robots, desktop and mobile applications, movies, and resource central control systems.
Skills
Industries
Education
Master of software engineering, Sun Yat-Sen University, 2012
Bachelor of computer science and technology, Guangdong University of Technology, 2010
Tools
Design Thinking, Product design, User Experience, User Research, Figma, Balsamiq Mockups, Axure, Sketch, Digital transformation consulting, Agile Management, Trello, Mentoring
Language
Chinese – Mandarin, Cantonese, Shanghainese
English – IETLS 6
Certification
IBM – Career by Consulting
PMI – PMP
Scrum Alliance – Certified Scrum Product Owner (CSPO)